RAPL Technician Mobile Application Privacy Policy

Introduction

Rosmerta Technologies Ltd ("we," "us," or "our") developed the RAPL Technician Mobile Application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App.

Information Collection and Use

We collect the following information from technicians who use our App:

• Personal Information: This may include your name, email address, phone number, and employee ID. This information is provided by your employer, Rosmerta Technologies Ltd, for the purpose of managing your access to the App and facilitating communication related to your work. We do not collect any personal information directly from you.
• Location Information: The App collects your precise location data to provide directions to work sites, monitor your progress on work orders, and optimize work assignments. This data is collected while the App is in use and may be stored locally on your device and/or on our secure servers. We minimize the collection of location data to only when necessary for the App's core functionality.
• Credentials: Your login credentials (username and password) are stored securely to allow you access to the App and its resources. These credentials are provided and managed by your employer, Rosmerta Technologies Ltd.
• Work Record Data: The App allows you to track your work records, including completed tasks, time spent on each task, and materials used. This data is essential for managing projects, tracking productivity, and generating reports.
• Camera Usage: The App allows you to take photos using your device's camera. These photos are intended to document work progress, verify completed tasks, and respond to end-user complaints. These photos are stored locally on your device and may be uploaded to our secure servers. We only access the camera with your explicit permission.

How We Use Your Information

We use your information for the following purposes:

• Providing and Improving the App: We use your information to provide you with the App's functionalities, personalize your experience, and improve the App's performance and features.
• Work Management: Location data and work record data are used to manage work assignments, track progress, and optimize resource allocation.
• Communication: We may use your contact information (provided by your employer, Rosmerta Technologies Ltd) to communicate with you regarding work-related matters, updates to the App, or important announcements.
• Security and Compliance: We may use your information to detect and prevent fraud, abuse, and other illegal activities. We may also use your information to comply with applicable laws and regulations.

Data Sharing

We may share your information with the following categories of recipients:

• Rosmerta Technologies Ltd: As the App is intended for use by employees of Rosmerta Technologies Ltd, your information, including location data and work records, will be shared with Rosmerta Technologies Ltd for the purposes of work management, performance evaluation, and payroll processing.
• Service Providers: We may engage third-party service providers to assist us with data storage, processing, and other services. These providers will have access to your information only to the extent necessary to perform these services and are contractually obligated to protect your information. We ensure our service providers comply with applicable data privacy regulations.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights or the rights of others.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We regularly review and update our security practices to maintain a high level of data protection.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Work record data and associated photos will be retained by Rosmerta Technologies Ltd according to their internal policies. We minimize data retention and securely delete data when it is no longer needed.

Your Choices

You may have certain choices regarding your information, depending on applicable law. Contact Rosmerta Technologies Ltd regarding access to, correction, or deletion of your data. You can also control the App's access to your location and camera through your device's settings.

Children's Privacy

This App is intended for use by employees of Rosmerta Technologies Ltd and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy within the App. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Rosmerta Technologies Ltd