Introduction
This Privacy Policy ("Policy") explains how Mobile Technician App ("App," "we," "us," or "our") collects, uses, and shares your (users) information when you use our Mobile App.
Permitted Uses of the Mobile App
This Mobile App is intended to be used by our organization's technicians only who works in the field while managing the technical work for device installation and repair. The App is designed to track the technicians' daily work records and provide them with access to necessary resources and support.
Specific Features
- Employee Location Tracking: The App tracks the technicians' location to provide them with directions to work sites and to monitor their progress on work orders.
- Employee Location Storage: The App stores the technicians' location data in a local database for future reference.
- Credential Storage: The App stores the technicians' credentials in a local database to allow them to access secure resources.
- Work Record Tracking: The App allows the technicians to track their work records, including the tasks they have completed and the time they have spent on each task.
- Camera Access: The App allows the technicians to take photos of their work using the device's camera. These photos are stored in a local database and can be uploaded to the server for verification and response to end-user complaints.
Information We Collect
We collect the following information from technicians who use our App:
- Personal Information: This includes information that you provide to us directly, such as your name, email address, and phone number. It may also include information that we collect about you indirectly, such as your device type, IP address, and location.
- Usage Information: This includes information about how you use our App, such as the pages you visit, the features you use, and the searches you perform.
- Location Information: This includes information about your precise location and your approximate location.
- Camera Photos: This includes photos that you take using the App's camera feature.
- Work Record Data: This includes information about the tasks you have completed and the time you have spent on each task.
How We Use Your Information
We use your information to provide you with the best possible experience when using our App.
- Personalizing your experience: We use your information to personalize your experience, such as by providing you with directions to work sites and by tracking your progress on work orders.
- Improving our App: We use your information to improve our App, such as by identifying and fixing bugs and developing new features.
- Protecting you and others: We use your information to protect you and others, such as by preventing fraud and detecting and preventing abuse.
- Verifying work records: We use photos taken using the App's camera feature to verify work records and respond to end-user complaints.
How We Share Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- With your consent: We will share your personal information with third parties if you give us your consent to do so.
- To comply with the law: We will share your personal information with third parties if we are required to do so by law or by a court order.
- To protect our rights: We will share your personal information with third parties if we believe that it is necessary to protect our rights, such as in the case of fraud or abuse.
Your Choices
You have the following choices regarding your information:
- With your consent: We will share your personal information with third parties if you give us your consent to do so.
- To comply with the law: We will share your personal information with third parties if we are required to do so by law or by a court order.
- To protect our rights: We will share your personal information with third parties if we believe that it is necessary to protect our rights, such as in the case of fraud or abuse.
Security
We use a variety of security measures to protect your information, including encryption and access controls.
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.
Contact Us:
if you have any questions about this Policy, please contact us at msrtcvtspis@gmail.com: